Standards & conduct

A clear business relationship. Defined responsibilities.

Principles for roles, accurate information, confidentiality and follow-through, applied to the requirements of each engagement.

Commercial standards

Standards for commercial work.

These standards guide offer preparation, negotiation, execution and the protection of commercial information.

01

Defined roles

Commercial leadership, contracting entity, execution and each party’s responsibility are established for the transaction without assuming unverified authority.

02

Accurate information

We review material information and distinguish a statement, documentary support and a point still needing confirmation.

03

Confidential handling

A party’s identity, prices, terms and confidential documents are shared only within the authorised disclosure scope.

04

Applicable procedures

Where an official procedure applies, its documents, eligibility conditions, dates and submission requirements are reviewed with the competent authority.

05

Transaction-specific requirements

Product, party, origin, destination, end-use, customs, tax and payment requirements are assessed for the transaction scope.

06

Documented terms and changes

Terms, accepted revisions and material changes are documented, and a material error identified during the work is corrected.

Transaction requirements

Requirements assessed for each transaction.

Relevant checks depend on the product, origin, destination, parties, end use and terms. The required documents and qualified parties are identified for that scope; a sector label is not a substitute for this review.

  • Sanctions and export-control screening of parties, product and end use
  • Product conformity, certification and marking evidence for the destination
  • Tender eligibility and the authorised submission route
  • Contract, payment, tax and invoicing controls
  • Confidentiality and the authority to disclose what, to whom

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